Privacy Policy - 247truckin

Updated at 7/4/2024

24/7 Truckin (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through the 24/7 Truckin app and web portal. By using our services, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect various types of information to provide and improve our services, including:

Personal Information:
Name, phone number, and legal information of the company such as company name, company address, DOT and MC Number.
Usage Information: Data collected from owner-operators and brokers when they sign up on the app and web portal.

2. Methods of Data Collection

We collect data through:

App Registration: Information provided during the signup process on the app and web portal.
Usage Tracking: We collect location information while you use our services to enhance the user experience. This data allows us to display available loads, calculate mileage from your current location, assist owner-operators and brokers in tracking their loads, and provide drivers with navigation functionalities to efficiently complete their deliveries.

3. Use of Information

The information collected is used for:

Account Creation: Facilitating the creation and management of user accounts.
Legal Verification: Ensuring compliance with legal requirements.
Communication: Keeping users informed about their accounts and our services.

4. Data Sharing:

We do not share your personal information such as phone numbers with third parties or affiliates for marketing or promotional purposes. The information collected is used solely for providing and improving our services.

5. Data Protection:

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Using encryption to protect sensitive information during transmission.
Secure Servers: Storing data on secure servers to prevent unauthorized access.

6. Data Retention and Deletion:

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Users can request the deletion of their personal data at any time.

7. User Rights:

Users have the right to:

Access: Request access to their personal data.
Update: Update their personal data.
Delete: Request the deletion of their personal data.

To exercise these rights or for any complaints or queries, please contact us at: team@247truckin.com.

8. Updates to This Privacy Policy:

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy regularly for any updates.

9. Third-Party Services:

We do not involve any third-party services or partners that might have access to user data. The information collected is used solely for providing and improving our services.

10. Children’s Privacy:

Our services are intended for use by brokers, owner-operators, and drivers who are legally permitted to work. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

If you have any questions or concerns about this Privacy Policy, please contact us at:

24/7 Truckin

Houston, Texas

Email: team@247truckin.com

Phone: +1 713 859 5966

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting 24/7 Truckin with your information.