Signing up for 24/7 Truckins load board service is a straightforward process designed to get brokers up and running quickly.

Follow these steps to register:

1. Visit our website: Go to the 24/7 Truckin web application.

2. Fill in your company details: Enter all required legal information accurately. This includes:

● Legal Name of your company
● US DOT Number
● MC Number
● Address
● Phone Number
● Zip Code
● City
● State

3. Submit your information: Once all the fields are filled out correctly, submit the form.

After completing these steps, you will have access to the load board.

Yes, 24/7 Truckin offers a unique feature that allows owner- operators to post their own loads on the load board. This functionality sets us apart from other services. Here’s how owner-operators can get started:

1. Sign up: Visit our load board and fill in your company’s legal information.
This includes:
● Legal Name of your company
● US DOT Number
● MC Number
● Address
● Phone Number
● Zip Code
● City
● State

2. Create a load: Once registered, owner operators can create loads by completing the load requirements form.

3. Assign the load: After creating the load, owner operators can assign it to their own company drivers.

This streamlined process empowers owner operators to manage their loads efficiently.

When an owner operators searches for a load in the Load Section and selects a load that meets their requirements, they can submit bid offers directly through the app. Here’s what happens next:

1. Bid Submission: After selecting a load, submit your bid offer through the app. Ensure that your bid is higher than the base price set by the broker.

2. Bid Limit: You can submit a bid offer up to two times per load.

3. Broker Review: The broker will receive your bid in the Bids Tab of the Load Management Board.

4. Response Time: The broker has 5 minutes to accept or reject your bid. If the broker does not respond within 5 minutes, the bid is automatically considered rejected.

5. Notification: You will be notified through the app whether your bid has been accepted or rejected.

This process ensures that bids are reviewed quickly, and you receive timely updates on your submission status.

Yes, 24/7 Truckin offers round-the-clock customer service to all our users. You can reach out to us anytime through our helpline or via
email for assistance.

Helpline:
Support Email:

Our dedicated support team is always ready to help with any questions or issues you may have.

Yes, to sign up for the 24/7 Truckin load board, you are required to provide an MC Number. The DOT Number is optional.

Absolutely Yes. The 24/7 Truckin load board stands out from other load boards due to its comprehensive range of features that enhance
convenience and efficiency. Key features include:

● Load Management
● Load Tracking
● Truck Finder
● Bid Management
● Logs Activities Management
● Documents Management

These functionalities provide a complete solution for managing your transportation needs, making our load board a superior choice.

On the 24/7 Truckin load board, brokers can easily contact owner operators or carriers once a load is awarded. The process is as follows:

1. Awarding the Load: When a broker awards a load to an owner operator, the documentation process begins.

2. Document Exchange: Both parties can exchange load-related documents through our web portal and mobile app.

3. Load Tracking: Once the load is en route, brokers can track and monitor it using our Load Track functionality on the web portal.

This seamless process ensures effective communication and efficient management of load deliveries.

Ensuring the safety and reliability of owner operators on our mobile app involves a rigorous registration and verification process:

1. Registration Process:

● Owner operators must submit crucial company information in accordance with US legislation.

● Legal documents are required, including DOT and MC numbers, which are verified by the FMCSA through their official website.

2. Document Verification: Owner operators need to provide the following documents during
registration:
● Insurance Certificate
● MC Certificate
● Notice of Assignment
● W9 Form
● Hauling Reference

This comprehensive verification process ensures that all owner operators using our mobile application meet the necessary legal and safety standards, providing peace of mind for brokers.

Our 24/7 Truckin load board is updated continuously. New loads and postings are added in real-time, ensuring brokers and owner operators have access to the most current information at all times. This constant updating allows users to find and bid on loads efficiently, maximizing opportunities and minimizing downtime.

Yes, you can customize your load board experience in our app using the quick search and detailed search filter functionalities to match
your specific business needs.

As an owner operator, you have two options to customize the load board:

1. Search Filter: If you have specific criteria in mind, such as pick-up and drop-off locations, you can use the search filter. Enter the details of the pick-up and drop-off locations and click on “Apply” to view relevant loads.

2. Detailed Filter: For more refined search results, utilize the detailed filter. Enter specific details such as pick-up and drop-off locations, trailer type, load type, and pick-up date. Once you’ve entered the desired criteria, click on “Apply” to see matching loads.
These options ensure that you can find loads that perfectly align with your business requirements, making the 24/7 Truckin app a versatile tool for your operations.

Absolutely. Our 24/7 web portal and mobile application offer a comprehensive load tracking feature, providing real-time updates
throughout the journey.

With our innovative load-tracking functionality, owner operators can:

● Monitor live tracking to stay updated on the progress of enroute loads in real-time.

● Track the driver's current location, upcoming destination, and estimated time of arrival.

● Ensure smooth load management and timely deliveries by staying informed every step of the way.

This robust tracking system enhances transparency and efficiency, empowering owner operators to manage their loads effectively.

Our platform empowers owner operators to search for loads based on specific locations or regions with ease.

Using our quick search filter functionality, owner operators can:

● Enter specific criteria such as pick-up and drop-off locations.
● Utilize the search filter to find loads that match their requirements.
● Simply enter the details of the pick-up and drop-off locations and click on “Apply” to view relevant loads.

This feature streamlines the load search process, allowing owner operatorsto find the perfect match for their business needs effortlessly.

Our web portal’s load board offers functionality for brokers to post partial loads or Less Than Truckload (LTL) shipments.

Brokers can:

● Create partial loads or LTL shipments directly on our load board.
● Receive offers and bids from owner operators based on the posted partial loads.

This feature enhances flexibility and convenience, ensuring that brokers can handle a diverse range of shipments seamlessly on our platform.

Our platform provides comprehensive details about each load, empowering owner operators with the information they need to make informed decisions.

When an owner operator selects a load and clicks on it to view the details, they can expect to see:

● Pick-up and drop-off locations for the load.
● Weight and dimensions of the shipment.
● Total distance to be traveled.
● Required trailer type and any other relevant specifications.

This detailed information ensures transparency and enables owner operators to assess the suitability of a load for their business requirements effectively.

At 24/7 Truckin, we prioritize user satisfaction and ensure that new users receive the necessary training and support to navigate our platform with ease.

Here’s how we assist new users:

● Demo Sessions: Upon request, we offer live demo sessions to walk new users through our platform's features and functionalities.
● Mini Guides: We provide concise and user-friendly guides that outline key aspects of our platform, making it easier for users to grasp
essential concepts.
● How-To Articles: Our library of how-to articles offers step-by-step instructions on various tasks and processes within our platform,
empowering users to troubleshoot and navigate independently.

● Short Videos: We offer short instructional videos that visually demonstrate key features and workflows, catering to different learning
preferences.

With our comprehensive training resources, we ensure that new users can quickly familiarize themselves with our system and leverage its full potential to streamline their operations effectively.

We understand the importance of flexibility and accessibility in today’s fast-paced industry. With 24/7 Truckin, you have the freedom to
access our platform from multiple devices, ensuring seamless connectivity and convenience.

Whether you prefer to use a tablet, mobile phone, or PC, our platform is designed to adapt to your needs.